Privacy Policy

Thank you for using MyTGS!

This "Privacy Policy" explains how we collect, use, process, and disclose your information, including personal information related to your visit and use of MyTGS and payment services. If there are undefined terms in this "Privacy Policy" (such as "service item" or "MyTGS"), its definition is consistent with our definition in the terms of service. In this policy, "MyTGS", "us" or "our" refers to MyTGS responsible for your information under this Privacy Policy.

1. The type of information we collect

We mainly collect three types of information.

1.1 Information you provide us

Necessary information for using MyTGS. When you use MyTGS, we ask you to provide and collect the following personal information about you. Such information is necessary for the full performance of the contract between you and us and enables us to comply with our legal obligations. Without such information, we may not be able to provide you with all the services you request.

1.1.1 Account information

When you register for a MyTGS account, we ask you to provide a user nickname, mobile phone number, email address, password, profile picture, and other information.

• Identity verification information. To help create and maintain a trusted environment, we may collect identity verification information (such as government-issued ID photos, passports, national ID cards, or driving licenses permitted by applicable laws) or other verification information.
• Payment information. In order to use certain functions of MyTGS (such as subscription service items), we may ask you to provide certain financial information (such as your bank account or credit card information) in order to facilitate the payment process.
• Correspondence with MyTGS and other members. When you communicate with MyTGS or communicate with other members through MyTGS, we will collect your communication information and any information you choose to provide.

1.1.2 Information you choose to provide us

You can choose to provide us with additional personal information in order to get a better user experience when using MyTGS. This additional information will be processed based on your voluntary consent.

• Additional profile information. You can choose to provide additional personal data information as part of your personal data (such as name, gender, preferred language, city, date of birth, blood type, and personal description). As shown in your account settings, some of this personal information is part of your public profile page and will be disclosed to others.
• Trading risk control information. You can choose to provide the risk control strategy used when setting up account transactions.
• Other information. You can also choose to provide us with other information when filling out forms, searching, updating or adding MyTGS account information, posting content in community forums, participating in promotions, or using other features of MyTGS.

1.1.3 Necessary information for using payment services

• The payment data controller needs to collect the following information. Such information is necessary for the full performance of the contract with you and compliance with relevant laws (such as anti-money laundering regulations). Without this information, you will not be able to use the payment service.
• Payment information. When you use payment services, the payment data controller requires certain financial information (such as your bank account or credit card information) to process the payment and comply with relevant laws.
• Identity verification and other information. If you are a service provider, the payment data controller may require identity verification information (such as a government-issued ID photo, passport, national ID card, or driver’s license) or other verification information, your date of birth, address, email address, Phone numbers and other information to verify your identity, provide you with payment services and comply with relevant laws.

1.2 Information that we automatically collect when you use MyTGS and payment services

• When you use MyTGS and payment services, we will automatically collect information about the services you use and how to use related services, including personal information. Based on our legitimate interests to provide and improve the functions of MyTGS and payment services, such information is necessary to fully perform the contract between you and us, so that we can comply with legal obligations.
• Geographical location information. When you use certain functions of MyTGS, we may collect your precise or approximate location information, which is determined by your IP address or GPS data of your mobile device, in order to provide you with a better user experience. Most mobile devices allow you to control or disable the use of location services by apps in the device’s settings menu. Even when you are not using the app, MyTGS may still collect this information if your settings or device permissions allow this connection to be opened.
• Use information. We will collect information about your interaction with MyTGS, such as the pages you view or other content, the service items you search for, and your other activities on MyTGS.
• Login data and device information. Even if you have not created or logged in to a MyTGS account, when you access and use MyTGS, we will automatically collect login data and device information. This information includes, but is not limited to: details of your use of MyTGS (including links to third-party applications), IP address, access date and the number of times, hardware and software information, device information, device event information, unique identifiers, crash data, Cookie data and the pages you have viewed or contacted before and after using MyTGS. Microphone/camera information. In order to provide personalized services and improve service quality, or recommend better or more suitable services for you, you can choose to use a microphone/camera device for voice input (for example voice messages, voice search) or take pictures and upload. We need to collect your voice/photo content and perform necessary processing. Cookies and similar technologies.
• To optimize our website, we use cookies (small text files). When you browse our website, we will store certain information in your computer or other terminal devices in the form of "Cookies". Cookies can help us in many ways. For example, improve the security of the website, determine the frequency of website use and the number of visitors, and analyze how users use our website.
• Session Cookies: When you log in to the website with your username and password, we will use "session cookies". Session cookies allow the website to recognize you during your visit, and when you finish browsing our website (the browser window is closed), these session cookies will be deleted.
• Persistent Cookies: We will also use persistent cookies. The use of persistent cookies allows us to identify users who revisit the site, allowing us to continuously improve our products and provide you with a better service experience. These persistent cookies do not contain any personally identifiable information. The information stored in cookies will not be matched with your personally identifiable information at any time. Log-In Cookies: When you use the "automatically log in to this computer" function, we will use persistent cookies. In this case, the cookies file will be permanently stored on your computer's hard drive, unless you manually delete them using your browser or operating system software. When you use the website again, the website will read these cookies and know your relevant information, and you can automatically log in. These cookies contain an ID number. Your login information and your password will not be saved.
• Affiliate Cookies: We will use cookies when you click to visit our website through the advertising location of MyTGS partners. These cookies are used for billing purposes for MyTGS partners and do not contain any personally identifiable information. On the billing schedule, the information seen by the partners who invited you to register for MyTGS is only presented in an anonymous form; the partners cannot trace you based on the information given.
• The right to object: You can prohibit the saving of Cookies through your browser, use Cookies to restrict certain websites, or set the way for your browser to notify you when cookies are received, so as to prevent the use of Cookies and refuse to create usage profiles purpose. You can also clear these cookies from your hard drive at any time, but please note that if you reject session cookies, you may not be able to use our platform. Payment transaction information. MyTGS payment entities will collect your payment transaction information on MyTGS, including the payment instrument used, date and time, payment amount, payment instrument effective date and billing postal code, PayPal email address, IBAN information, your address, and others Related transaction details. Such information is necessary to fully fulfill the contract between you and us and provide payment services.

1.3 Information we collect through third parties

• MyTGS and MyTGS payment entities may collect information about you (including personal information) provided by other parties when using MyTGS and payment services, or obtain information from other channels, and communicate with us through MyTGS and payment services
• Integration. We will not control, supervise or respond to how the third party that provides your information handles your personal data, and any information request for the disclosure of your personal information sent to us should be sent directly to such third party.
• Third-party services. If you associate your MyTGS account with a third-party service (such as Google, Facebook, WeChat) or use a third-party service to log in to your MyTGS account, the relevant third-party service may send us your registration information in the service and Personal profile information. Information varies from service to service, and is controlled by the relevant service or authorized by you through the privacy settings of the relevant service.
• The trading account information of the third-party platform. If you bind a third-party trading account with MyTGS, you will authorize MyTGS to obtain information about your trading account on the third-party platform (such as broker information, account name, read-only password, transaction data, etc.).
• User behavior information collected by third-party tools. For example, use third-party statistical tools to collect information about your click behavior, browsing behavior, and page stay time in MyTGS.
• Other sources. Where permitted by applicable laws, we may obtain additional information about you, such as demographic data or fraud detection information, from third-party service providers and/or partners, and combine such information with your Information Integration. For example, we can obtain background check information results (with your consent when necessary) or fraud warnings from service providers (identity verification services) for fraud prevention and risk assessment. We can obtain your information and information about your activities inside and outside of MyTGS through our partners.

2. How we use the collected information

• We use, store and process your information (including personal information) to provide, understand, improve and develop MyTGS, create and maintain a trusted and safer environment, and comply with our legal obligations.

2.1 Provide, improve and develop MyTGS

• Enables you to access and use MyTGS.
• Enables you to communicate with other members.
• Operate, protect, improve and optimize the MyTGS experience, such as conducting analysis and research.
• Provide customer service.
• Send you service or support information, such as updates, security alerts, and account notifications.
• Operate, protect, improve and optimize MyTGS’s experience to provide you with a personalized and customized experience (such as generating service item recommendations or ranking in search results). Based on your interaction with MyTGS, your search and booking records, your personal profile information and preferences, and other content you submit to MyTGS, we will conduct behavioral analysis.
• We process this information based on the legitimate interests of improving MyTGS and member experience, which is necessary for the full performance of the contract with you.

2.2 Create and maintain a trusted and more secure environment

• Detect and prevent fraud, spam, abuse, security incidents, and other harmful activities. Conduct security investigations and risk assessments. Verify or authenticate the information or identification you provided (such as verifying the address of your residential facility or comparing the photo on your identification with other photos you provide). Check the database against other sources of information, including background or police investigations within the limits permitted by applicable laws and with your consent when necessary.
• Comply with our legal obligations.
• Resolve any disputes between us and any members, and implement our agreements with third parties.
• Enforce our terms of service and other policies.
• Based on your interaction with MyTGS, your personal profile information and other content you submit to MyTGS, as well as information obtained from third parties, we can conduct behavioral analysis related to the above activities. In a few cases, if the automatic process detects that a member or activity is deemed by us to pose a security or other risk to MyTGS, other members or third parties, the automatic process can restrict or stop its access to MyTGS.
• We process this information based on legitimate reasons for protecting MyTGS's interests, so as to measure whether we fully perform the contract with you and comply with relevant laws.

2.3 Provide, personalize, evaluate and improve our advertising and marketing

• According to your preferences, send you preferential text messages, marketing, advertising and other information that may be of interest to you (including information related to MyTGS, partner activities and services).
• Personalize, evaluate and improve our advertising.
• Manage referral programs, rewards, surveys, sweepstakes, contests, or other promotions or events hosted or managed by MyTGS or our third-party business partners.
• Conduct behavioral analysis based on your characteristics and preferences (based on the information you provide us, your interaction with MyTGS, information obtained from third parties, and your search and booking records) in order to send you preferential SMS, marketing, Ads and other information that may be of interest to you.
• Given that we have legitimate interests to carry out marketing activities and provide you with products or services that interest you, we will process your personal information according to the purposes listed in this article. Follow the unsubscribe instructions contained in our marketing information or change your notification settings in your MyTGS account, you can choose not to receive our marketing information..

2.4 How the payment data controller uses the collected information

• Enables you to access and use payment services.
• Detect and prevent fraud, spam, abuse, security incidents, and other harmful activities.
• Conduct security investigations and risk assessments.
• Check against the database and other information sources. Comply with legal obligations (such as anti-money laundering regulations).
• Enforce payment terms and other policies. With your consent, send you preferential text messages, marketing, advertising and other information that may be of interest to you. The payment data controller processes this information based on the legitimate interests of improving payment services and user experience, which is necessary for the full performance of the contract with you and compliance with relevant laws.

3. Sharing and disclosure

• 3.1 With your consent

  With your consent, we can share your information (including personal information) according to the instructions when you agree, such as when you authorize a third-party application or website to access your MyTGS account, or when you participate in the cooperation by MyTGS When promoting activities carried out by partners or third parties.

• 3.2 Sharing between users

  For the interaction between users, we may need to share certain information (including personal information) with other users in the following ways: Users you share and communicate with When you share and exchange information through our products, other users will see what you send. Other people in your network will also see the actions you perform in our products.
  Public information can be seen by anyone — whether they use our products or not, and whether they have an account. This information includes your MyTGS account; any information you share with the public; the information in your MyTGS public profile; and the content you share on your personal homepage or any other public forum. Other users of MyTGS and we can provide such public information or provide access to such information to anyone inside or outside our products, including through other MyTGS products, search results or tools and APIs. Public information can also be viewed, accessed, shared or downloaded through third-party services such as search engines, APIs, applications, websites, and other services that integrate our products.
  Share with others or share about you again If other people can see your activities in our products, they can also share them with others through our products or other means. Other users can also use our products to create content about you and share it. If you are upset about the information that others share about you in our products, you can learn how to report that content
• 3.3 Personal information and other public information

• 3.4 Obey the law, respond to legal requirements, prevent harm and protect our rights

  Within the corresponding limits required and permitted by law or reasonably necessary, MyTGS and MyTGS payment entities may disclose your information (including personal information) to courts, law enforcement agencies, government agencies or authorized third parties to: (i) Comply with legal obligations; (ii) comply with legal procedures and respond to claims against MyTGS; (iii) respond to criminal investigations, alleged or suspected illegal activities or any other activities that may expose us, you or any other users to legal liability Verified related requests, (iv) execute or manage our terms of service, payment terms or other agreements with members, or (v) protect the rights, property or personal safety of MyTGS and its employees, members or members of the public In order to comply with our legal obligations, to protect the vital interests of you or others, or for our or a third party’s legitimate interests in maintaining MyTGS safety, preventing injury or crime, exercising or defending legal rights, or preventing damage, it may be necessary Make these disclosures. In appropriate circumstances, we will attempt to notify members of legal requirements, unless: (i) legal proceedings, court orders we receive, or applicable laws prohibit notifications; or (ii) we believe that giving notices may be ineffective Significance and invalidity, which may bring risks to individuals or groups of damage or personal injury, or create or increase the risk of fraud to MyTGS's property, members and MyTGS (collectively referred to as "risk scenarios"). In the case that we have not issued a notice due to the above reasons, if we confirm in good faith that the action we take is no longer prohibited by law and does not apply to risk scenarios, we will try to notify members of the relevant request after the fact.

• 3.5 Service provider

  MyTGS and MyTGS payment entities use various third-party service providers to help us provide services related to MyTGS and payment services. Service providers may be located inside or outside the European Economic Area ("EEA"). For example, service providers can help us: (i) verify or authenticate your identity, (ii) check information against public databases, (iii) help us conduct background checks, police investigations, fraud prevention and risk assessments, ( iv) Product development, maintenance and debugging, (v) allow the provision of MyTGS services through third-party platforms and software tools (for example, through integration with our API), or (vi) provide customer service, advertising or payment services. In order to perform these tasks on our behalf, such service providers have limited access to your information, and are contractually obligated to protect such information and use your information only in accordance with this Privacy Policy. MyTGS and MyTGS payment entities will need to share your information (including personal information) to ensure that the agreement between us and you is fully implemented.

• 3.6 Social media

  As permitted by applicable laws, we may use some of your limited personal information (such as your email address) to hash it and share it with social media platforms (such as Facebook or Google) to Generate potential customers, attract traffic to our website or promote our products and services or MyTGS. These processing activities are based on our legitimate interests in marketing activities in order to provide you with products or services that may be of interest to you. The social media platforms with which we share your personal data are not under the control or supervision of MyTGS. Therefore, any questions about how your social media platform service providers handle your personal data should be directed to such providers. Please note that you can contact us at any time to ask MyTGS to stop processing your data for these direct marketing purposes.

• 3.7 Collection and payment of occupation tax

  In jurisdictions where MyTGS urges and requires the collection and payment of occupancy tax as described in the "Taxes and Fees" section of the terms of service, where permitted by applicable laws, service providers and service recipients expressly grant us permission to Relevant tax authorities disclose the data of service providers and service recipients and other information related to them or their transactions, including but not limited to the names of service providers and service recipients, transaction dates and amounts, tax identification numbers, and service providers Taxes received (or receivable) from the service recipient, and contact information without further notice.

• 3.8 Register with the government department

  In jurisdictions where MyTGS urges or requires service providers to register, notify, obtain permits or license applications through MyTGS with local government departments in accordance with local laws, we may regularly (if applicable) during and after the application process Related agencies share the information of participating service providers, such as the full name and contact information of the service provider, tax identification number, service item details, etc.

• 3.9 Business transfer

  If MyTGS is engaged in or involved in any merger, acquisition, reorganization, asset sale, bankruptcy or insolvency event, then we can sell, transfer or share some or all of our assets, including those in connection with such transactions or contemplated Information about you related to transactions (such as due diligence). In this case, we will notify you before transferring your personal information and making it comply with different privacy policies.

4. Other important information

• 4.1 Analyze your communication

  We can review, browse or analyze your communications on MyTGS for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support. For example, in fraud prevention, we can review and analyze information, hide contact information and information pointing to other websites. Sometimes, we will also browse, review or analyze information for the purpose of debugging, improving and expanding product supply. Where reasonably feasible, we will also review or analyze information in an automated manner. However, from time to time, we may need to manually review some communications (for example for fraud investigations and customer support) or access and improve the functionality of these automated tools. We will not review, browse or analyze your communications in order to send you third-party marketing information, nor will we sell the review or analysis of these communications. The implementation of these activities is based on MyTGS to ensure compliance with applicable laws and our terms, prevent fraud, promote safety, and improve and ensure that we fully perform the legitimate interests of our services.

• 4.2 Associate a third-party account

  You can associate your MyTGS account with a third-party social networking site account. Your contacts on these third-party websites are called "friends." When you create the association: Some of the information you provide to us through the associated account may be published in your MyTGS account profile; Your activities on MyTGS may be shown to your friends on MyTGS and/or third-party websites; Your MyTGS public profile may contain links to your public profile on third-party social networking sites; Other MyTGS users may be able to see the mutual friends you have with them, or you are a friend of their friends (if applicable); Some information you provide to us through the associated account may be stored, processed and transmitted for fraud prevention and risk assessment; and For the information you provide to MyTGS through such links, its publication and display depend on your settings and authorization on MyTGS and third-party websites. We will only collect your information from associated third-party accounts within the necessary limits to ensure the full performance of our agreement with you, or to ensure that we comply with applicable laws, or with your consent

5.Third-party partners and integration

MyTGS may contain links to third-party websites or services, such as third-party integration, cooperative brand services, or third-party brand services ("third-party partners"). MyTGS does not own or control these third-party partners. When you interact with them, you may directly provide information to third-party partners, MyTGS, or both. Regarding the collection, use and disclosure of information, these third-party partners have their own rules. We want you to check the privacy policies of other websites you visit.

6. Your rights

You can contact us to exercise any of the rights described in this article before the relevant MyTGS data controller and payment data controller apply. Please note that we may ask you to verify your identity before taking further action on your request.

6.1 Manage your information

You can access and update some of your information through your account settings. If you have chosen to connect your MyTGS account to a third-party application (such as Facebook or Google), you can change your settings and delete the application's permissions by changing the account settings. You are responsible for timely updating your personal information.

6.2 Inaccurate or incomplete information

You have the right to ask us to correct your inaccurate or incomplete personal information (and information that you cannot update yourself in your MyTGS account).

6.3 Data access and transfer

In some jurisdictions, applicable laws may give you the right to request a copy of your personal information that we hold. You may also have the right to request a copy of your personal information we hold in a structured, universal, machine-readable format, and/or request that we transmit this information to other service providers (where technically feasible Case). 6.4 Data retention

6.4 Data retention and deletion

You can send an official email (support@MyTGS.com) to apply for account cancellation or deletion of account information, and the staff will process it within 3 working days. Usually, we only keep your personal information for the necessary period of time to fulfill the contract between you and us and comply with our legal obligations. If you no longer want us to use your information to provide you with MyTGS, you can ask us to delete your personal information and close your MyTGS account. Please note that if you request to delete your personal information: We may retain some of your personal information to comply with our legitimate business interests, such as fraud detection and prevention and improving security. For example, if we disable the MyTGS account due to fraud or security reasons, we may retain certain information of the MyTGS account to prevent the member from creating a new MyTGS account in the future. In order to comply with our legal obligations, we may retain and use your personal information. For example, MyTGS and MyTGS payment entities may retain some of your information for tax, legal reporting and auditing obligations. Even if your MyTGS account is cancelled, the information you shared with others can still be publicly displayed on MyTGS. But your attribution of this information will be deleted. In addition, some copies of your information (such as login records) may be kept in our database, but will be distinguished from personal identifiers. Since we will maintain MyTGS to prevent accidental or malicious loss and destruction, residual copies of your personal information may not be deleted from our backup system within a limited time.

6.5 Withdrawal of consent and processing restrictions

If you have agreed to MyTGS to process your personal information, you can revoke your consent at any time by changing your account settings or sending information to MyTGS, and at the same time indicate which consent you want to withdraw. Please note that the withdrawal of your consent will not affect the legality of any processing activities based on such consent before this withdrawal. In addition, in some jurisdictions, applicable laws may give you the right to restrict the way we use your personal information, specifically (i) you question the accuracy of your personal information; (ii) the processing is It is illegal and you object to the deletion of your personal information; (iii) we no longer need your personal information for processing purposes, but you need the information for information related to the establishment, exercise or defense of legal claims; or (iv) You object to the processing in accordance with Article 6.6 and object to waiting to verify whether MyTGS's legitimate interests will override your own interests

6.6 Objection processing

In some jurisdictions, applicable laws may authorize you to require MyTGS and MyTGS payment entities not to process your personal information for certain specific purposes (including behavioral analysis), and such processing is based on legitimate interests. If you object to such processing, MyTGS and/or MyTGS payment entities will no longer process your personal information for these purposes, unless we can prove that such processing has compelling and reasonable reasons, or such processing is established, exercised, or A necessary condition to defend legal rights. If your personal information is processed for direct marketing purposes, you can ask MyTGS to stop processing your data for these direct marketing purposes at any time.

6.7 File a complaint

To facilitate our global operations, MyTGS and MyTGS payment entities can transfer, store and process your information within our corporate group companies or with service providers. The laws of these countries may be different from the laws that apply to where you live. For example, for the purpose of this "Privacy Policy", information collected within the EEA can be transferred outside the EEA, or stored and processed outside the EEA. In the case of personal information that we transmit, store and process outside the EEA, we have ensured that appropriate protective measures have been taken to ensure adequate data protection.

7. Global operations

You have the right to lodge a complaint with the relevant data protection agency about the data processing activities of MyTGS and MyTGS payment entities.

8. Security

We will continue to implement and update management, technical and physical security measures to protect your information from unauthorized access, loss, destruction or alteration. Some of the security measures we use to protect your information are firewalls, data encryption, and information access control. If you know or have reason to believe that your MyTGS account information has been lost, stolen, misappropriated, or otherwise hacked, or any actual or suspected misappropriation of your MyTGS account occurs, please follow the "Contact Us" section below Instructions to contact us.

9. Changes to this "Privacy Policy"

MyTGS reserves the right to modify this "Privacy Policy" at any time in accordance with the provisions of this article. If we make changes to this "Privacy Policy", we will post the changed "Privacy Policy" on MyTGS and update the "last updated" date at the top of the "Privacy Policy". We will also send you an email notification of the change at least thirty (30) days before its effective date. If you do not agree to the changed "Privacy Policy", you can log out of your account. If you do not cancel your account before the changed "Privacy Policy" takes effect, your continued access or use of MyTGS will be subject to the changed "Privacy Policy".

10. Contact us

If you have any questions or comments about this "Privacy Policy" or MyTGS's information processing methods, you can contact us through the official website or online customer service of the App, or contact us through various contact methods provided by MyTGS, MyTGS will help you.